Currently, we only accept online orders to Australia, the UK and USA however, if you live outside of these countries and would like to purchase any of our frames, please contact us at [email protected].

SHIPPING WITHIN AUSTRALIA AND NEW ZEALAND

We offer free shipping on all orders within Australia and New Zealand (see customs and duties note below). Orders will be sent via Australia Post. A tracking number will be sent to you via email.

Your package should arrive within 7 to 14 business days however, this is subject to freight conditions. If you have any questions regarding your package, please
contact us at [email protected]

Frank and Fritz Eyewear is not responsible for any damage or loss caused during the shipping and transit of your package.

Availability of your order is not guaranteed. In the event that your order is not available, we will notify you.

Our online business working days are Monday to Friday, 9am to 4pm (AWST). We are closed on weekends and public holidays.

SHIPPING TO UK AND USA

We offer a flat shipping fee of $50AUD to the UK and USA. Orders over $500AUD receive complimentary shipping. Orders to the UK and USA will be shipped
through DHL. Once your order is confirmed, a tracking number will be sent to you via email.

Your package should arrive within 14 business days however, this is subject to freight and location conditions. If you have any questions regarding your package, please contact us at [email protected]

Frank and Fritz Eyewear is not responsible for any damage or loss caused during the shipping and transit of your package.

Availability of your order is not guaranteed. In the event that your order is not available, we will notify you.

Our online business working days are Monday to Friday, 9am to 4pm (AWST). We are closed on weekends and public holidays.

CUSTOMS AND DUTIES – UK, USA and NZ

Customs duties and taxes to your destination country are not included in the final price. Where these taxes are payable, you as the purchaser are responsible for payment
of these duties and taxes. It is advised that you pay these before the due date to ensure that your package is not returned to us. It is advisable that you contact
your countries customs department to get the correct information regarding these charges.